Frequently Asked Questions
- DO YOU OFFER GLUTEN FREE OPTIONS?
We definitely cater for those with gluten intolerance, offering a variety of suitable meals over Breakfast, Lunch and Dinner. In addition, the majority of our pasta dishes can be made with gluten free pasta and any of our pizzas can be made on a gluten free base upon request.
*It is important however to note for those with severe intolerance – that we cannot guarantee 100% avoidance due to our open pizza oven and the amount of dough and flour around the kitchen.
- DO YOU OFFER VEGETARIAN OPTIONS?
We do have a variety of vegetarian options available on the menu; and in some cases we are able to omit a protein from a dish upon request – Please see our staff for knowledge on available changes.
- ARE YOU B.Y.O?
No. We are fully licensed and stock a neat range of both local and Italian wines, and stock both local and imported beers and ciders both on tap and in bottles.
- DO I NEED TO MAKE A RESERVATION?
We would recommend booking a table at all times, for your own benefit as much as our own. Particularly for a special event so as we may aid you with any requests and options to suit your needs.
- IS YOUR MENU LIMITED TO ONLY PIZZA AND PASTA?
Although we excel in doing what we do best, we also offer a large variety of meals and sides to suit our range of guests. They are tastefully tied in with our Italian style and differ slightly from Dinner to Lunch, so be sure to peruse our menu.
- IS THERE A DRESS CODE?
Although we do not have a strict dress code, we would simply remind all our guests that we are a family friendly venue.
- DO YOU HAVE A CHILDRENS MENU?
Yes. Our children’s menu is available for children up to and including the age of 12 years old. The meals are sized to suit this age group. Children are more than welcome to order from the main menu also at menu prices as listed. If you need assistance with sizing please feel free to ask our staff.
- WHAT ARE YOUR KITCHEN OPENING HOURS?
Lunch menu from 12:00pm-3:00pm; and
Dinner menu from 6:00pm-9:00pm.
During and in-between these times we do serve coffee and drinks from the bar; and always have a selection of cakes, slices, and house made treats available.
- DO YOU OFFER GROUP PACKAGES?
We certainly cater for large groups and can tailor a package to suit your needs; whether it be a bus tour group, a work dinner, special occasion function or anything in-between. Please contact us at: firstname.lastname@example.org. And our Functions Manager will reply speedily to discuss your options.
- CAN YOU SPLIT BILLS?
Although we can and are happy to split a bill for your table, we do reserve the right to request a lump sum payment when we deem it to the benefit of the entire restaurant and other patron’s best interest to do so. For example, if the restaurant is busy, the service of all customers is of paramount importance to us, and we would thus request you to pay the one bill, to ensure an even flow of service for all.
- WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Cash, MasterCard, American Express, and Cheques can be discussed as a payment for group bookings.
- DO YOU CATER FOR GUESTS REQUIRING HALAAL PRODUCTS?
We take seriously the requirements for Halaal certified products, and as such all meat and poultry from our suppliers meets Halaal requirements.
- CAN YOU TAKE A PRE-ORDER?
We certainly can take a pre-order from our menus for Lunch and Dinner. This can be an ideal option for anyone who has a limited window of time; would like to be pre-organised; or impress. We recommend all pre-orders are done via telephone to ensure their entry. By leaving both your booking details, and the time you require your order to be ready – We recommend allowing 10-15minutes after you’re booking time to allow for travel – but this is for you to decide. Please note: The more notice you give us, the more time we have to have your order ready at your designated time.
- DO YOU HAVE TAKEAWAY OPTIONS?
The majority of both our Lunch and Dinner menu items are available as takeaway. Our staff can inform you as to which the few unavailable items are wherever applicable. Takeaway can also be pre-ordered via telephone for your convenience.
- CAN I BUY A GIFT VOUCHER?
Yes. Gift vouchers for Dennys Kitchen can be purchased either in person at our venue, or over the telephone with a valid credit/debit card. Our vouchers must be used within 6months from the date of purchase, which is listed on the voucher. Please note: The actual voucher is your proof of purchase in order to redeem an amount; so please take care of its placement and expiry date.
- DO YOU OFFER DESSERT/SWEETS?
We offer a delicious selection of house made desserts, whether you are craving a classic like Nonna’s Tiramisu; a delicately balanced Honey and Amaretto Semi-Freddo; or a refreshing gelato to cleanse your palate. We have you covered. And if you prefer your desserts in a liquid form, we offer a lovely selection of dessert cocktails; or Affogato with or without a liqueur side option.
- DO YOU HAVE WHEELCHAIR ACCESS?
Wheelchairs can access the restaurant via our main entrance (Brougham street), and accessible toilets are available.
- CAN I BRING MY OWN CAKE (in regards to a Special Occasion)?
You are welcome to bring your own cake into our restaurant for your special occasion, please be aware however that we do charge a cakeage fee. Alternatively, we can organise a full sized cake of your choice in advance, for your special occasion. Please enquire with our staff regarding pricing and time required for ordering.
- WHAT IF I HAVE OTHER SPECIFIC DIETARY REQUIREMENTS?
Where possible we are more than happy to assist with any further dietary requirements. Please note: The more notice we have to accommodate any changes the better equipped we can be to meet your need.